Automate the Busywork. Focus on What Grows Your Freight Business.
We take the manual lift out of quoting, tracking, customer comms, and auditing — so your team spends less time on admin and more time on revenue generating activities.
From Forwarder to Carrier, We’ve Got Your Back-Office Covered
Forwarders / NVOCCs
Operate leaner by automating doc collection for customs, freight auditing, and responses to customer inquiries.
Freight Brokers
Streamline quoting, tracking, and docs — all from your email and phone inbox.
Truckload Carriers
Simplify dispatch and admin so you can run more loads with less overhead.
Tackle All Your Freight Ops Bottlenecks
Explore how Novaflow can help you streamline the tasks that slow your team down.
- •24/7 available phone and email intake agents
- •Pulls rates from load boards, carrier history, or internal sheets
- •Auto-generates quote emails & phone responses based on origin, destination, and equipment
- •Tracks quote status and follow-ups
- •Converts accepted quotes into booked loads
- •Pulls location data from ELDs, logs into carrier portals, or manual check calls
- •Links updates to specific loads and customers
- •Flags late check-ins or missed appointments
- •Pushes real-time status updates to customers
- •Sends auto-requests for shipping documents & missing information
- •Reads any format and enters information in preferred system
- •Tracks what's received or missing
- •Organizes data for future reference
- •Connects to your inbox & auto-responds to common questions within seconds
- •Flags urgent messages (e.g. delays) with resolution proposals
- •Extracts and checks invoice line items across all vendors
- •Compares to base rates & agreed contract
- •Flags surcharges (BAF, CARF, GRI, PSS, etc.) and mismatches
- •Routes for approval or dispute
- •Extracts and checks invoice line items across all vendors
- •Compares to rates and load data
- •Flags overcharges and mismatches
- •Routes for approval or dispute
Rewriting the Economics of Freight Forwarding. We cut the grunt work so your margin grows.
Leading logistics providers already benefit from AI
AI allow us to be the first company to respond to our customers.
Automated Documents [...] has been a game-changer for us because our customers will contest payment for our services if we don’t get the Proof of Delivery documents sent to them within three days of delivery.
The automation we’re able to achieve with [...] AI is a revolutionary step forward versus the classic RPA automation processes.