Forwarders
Smarter Operations for Growing Forwarders
Cut time spent on emails, billing, and documents – and keep customers happier while you're at it.
See DemoWhat Slows Down Your Forwarders / NVOCC Operations
Customs Paperwork Chaos
Missing or incomplete documents delay clearance, frustrate customers, and create last-minute fire drills.
Endless “Where’s My Shipment?”
Difficulty providing real-time shipment status and tracking to customers.
Missed Overcharges & Billing Errors
Manual audits are slow and unreliable – letting margin slip through the cracks.
Helping Forwarders Run Leaner, Faster, and More Profitably
From customs and comms to audits, we eliminate the work that drags down your margin.
Inbox & Customer Comms
Provide customers 24/7 instant support.
Connects to your inbox & auto-responds to common questions within seconds
Flags urgent messages (e.g. delays) with resolution proposals
Connects to all your carriers & carriers' systems for contextual support
Freight Auditing
Automatically process invoices, catch overcharges, and reconcile freight charges.
Extracts and checks invoice line items across all vendors
Compares to base rates & agreed contract
Flags surcharges (BAF, CARF, GRI, PSS, etc.) and mismatches
Routes for approval or dispute
Customs & Compliance
Speed up clearances at a fraction of the cost.
Extracts and checks invoice line items across all vendors
Compares to rates and load data
Flags overcharges and mismatches
Routes for approval or dispute
Rewriting the Economics of Forwarders. Provide superior shipping experiences and scale without extra headcount.
50%More Profitable Customs ClearanceAutomatically collect and validate documents to avoid delays and last-minute fire drills.
75%Fewer Customer ComplaintsProactive updates and real-time visibility reduce inbox chaos and improve customer satisfaction.
90%Fewer OverchargesProtect margin on every shipment and stop losing revenue to billing mistakes.